This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
About the role
Contract: Permanent Hours: Full Time, 37.5 hours per week, Monday-Friday Contractual base: Flexible across our operating regions Operational requirement: Predominantly desk-based, with occasional travel for team collaboration, meetings and business requirements
Closing date: Sunday 22 November
Help keep our customers safe through data, insight and assurance
At Bromford Flagship LiveWest (BFL), every compliance programme relies on accurate data. When information is missing, incorrect or inconsistent, customer safety can be put at risk. That's why we're looking for a Compliance QA Analyst who can interrogate data, challenge assumptions and provide assurance that our compliance programmes remain accurate, robust and effective.
As part of our compliance assurance team, you'll work closely with colleagues across both Bromford and Flagship, supporting services delivered across our wider housing portfolio. While the role is predominantly desk-based in the Wolverhampton area, you'll occasionally may need to collaborate in person with team members based in Wolverhampton (WV10 6TB), Lichfield, Tewkesbury, Chipping Sodbury and Norwich. We welcome applications from candidates across our operating regions and offer flexible ways of working to support collaboration and performance.
This is an exciting opportunity to join a team that provides assurance across some of the most critical areas of our business. You'll play a key role in identifying risks, investigating exceptions, improving data quality and providing confidence that our homes remain safe, compliant and properly maintained.
If you enjoy working with data, spotting trends, finding gaps and solving problems, this could be the perfect role for you.
What you'll be doing
Working closely with the QA Manager and wider Compliance team, you'll:
Carry out quality assurance checks and data reconciliations across compliance programmes
Analyse large and complex datasets to identify anomalies, risks and exceptions
Investigate discrepancies between systems and ensure corrective actions are completed
Monitor and report on compliance data quality, trends and performance
Support testing of new systems, reports and automated reconciliation processes
Validate information held within compliance systems and dashboards
Produce assurance findings and insights for operational teams and leaders
Help strengthen data integrity across regulatory compliance services
What we're looking for
We're particularly interested in hearing from candidates who have:
Good working knowledge of social housing landlord compliance, including the Big Six compliance areas and the importance of accurate compliance data in maintaining customer safety and regulatory assurance
Experience analysing compliance, asset or property-related data
Strong Excel skills, including VLOOKUPs, Pivot Tables, data validation and analysis of large datasets from multiple sources
Experience identifying data gaps, inconsistencies and exceptions across multiple systems
Experience investigating exception reports and identifying data anomalies, gaps and compliance risks
Excellent analytical and problem-solving skills
A meticulous approach and high attention to detail
Experience using reporting tools such as Power BI and business systems such as Microsoft Dynamics 365 or similar
The ability to explain findings and recommendations to both technical and non-technical audiences
You may currently work within compliance, asset management, data quality, business intelligence, governance, assurance or a related analytical role and be looking to develop your career within a values-led organisation.
Why join us?
This is an opportunity to influence customer safety outcomes on a large scale. Your work will directly support the accuracy of our compliance programmes and help ensure we continue to meet our regulatory obligations while providing safe homes for our customers.
You'll join a collaborative team where curiosity, challenge and continuous improvement are encouraged, and where your insight can genuinely make a difference.
Apply
Please submit your application through our website by Sunday 22 November. Early applications are encouraged as we review throughout the campaign.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction.
What we offer
Hybrid working, with the flexibility to work across our main locations and home
Occupational Health, mental health first aiders, menopause champions and annual health checks
A choice of pension schemes with employer contributions of up to 10%
Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family
Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more
Generous holiday, occupational sick pay and paid family leave
Fully funded CIH qualification, if it’s a requirement of your role
The Values
Innovation
We are creative and fearless in our work.
Accountability
We take ownership of our work and lead from the front.
Teamwork
We collaborate widely and build supportive environments.
About us
We’re part of one of the biggest housing associations in the country, Bromford Flagship. As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive.
We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032.
But we’re only just getting started.
Through place-based working, our people build progress from the ground up. You’ll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter.
And we’ve created a thriving place of our own – giving brilliant people like you the tools and opportunities to build a future. With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our values.
We’re a place for people determined to make a difference.
Bromford. A place to make your own.
Our commitment to equality, diversity and inclusion
We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive.
We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.
We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community.
Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.
You have already applied for this vacancy, please go to your account to see your progress.
Privacy Policy
Bromford Privacy Statement
The following explains how we Bromford Flagship Ltd (Data Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it. Bromford Flagship Ltd which includes Bromford Housing Association Ltd, Flagship Housing Ltd, Bromford Assured Homes Ltd, Bromford Developments Ltd and Bromford Home Ownership Ltd will keep your personal information secure and confidential.
As defined by the General Data Protection Regulation (GDPR) Bromford is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
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Working with Recruitment Agencies
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We collect your data for statistical analysis or to extract it as part of a successful employee process in to our HR/Payroll system.
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the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
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Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
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