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This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Contract: Permanent, Full-time
Hours:  37.5 per week (Monday-Friday)
Location: School Gardens, Stourport (DY13 8ES)
Closing Date: Monday 4 May 2026 - Please apply early, as we may close the vacancy sooner than advertised if we receive a high volume of applications.


Are you passionate about creating thriving communities and supporting people to live independently?

As our scheme manager, you’ll lead the way in shaping a welcoming and well-managed environment where customers feel safe, connected, and empowered to enjoy life to the fullest.  You’ll match a strong level of care provision with a full timetable of activities that enable our customers to enjoy an active and independent lifestyle, encouraging residents to organise events and activities and run clubs themselves.

We want you to get to know the customers interested in living in our scheme, understanding their circumstances and what they want from their new home. You will need to bring the community into our retirement living scheme, inviting local residents to look around, speaking to community groups, and engaging with local colleges; building relationships that will help bring the community to life.  

You will be accountable for every aspect of service provision as well as building maintenance and tenancy agreements and directly manage the facilities co-ordinator. Acting as the main point of contact and a link for care providers, with direct responsibility for their performance and overall contract compliance, you will also be managing budgets and staffing requirements, ensuring we maximise all income and profit opportunities for the scheme.

You’ll be based at our retirement living scheme School Gardens, Stourport (DY13 8ES), the role is subject to an DBS Enhanced and Adult Barred List check.

We want you to be somebody who:

  • Is ideally an experienced manager from an extra care or retirement living background.
  • As a proven performer, you’ll enjoy a challenge and have plenty of initiative, as well as lots of ideas
  • Will meet your targets on time and deliver them to the best of your ability
  • Is a natural communicator, relationship builder and manager; your desire to provide a quality service right across the community will have future customers flocking to your door
  • Has high standards and never one to shirk from doing what’s right. You’ll have a passion for improving and enhancing the customer experience
  • Is confident managing finances and can make the most of the facilities on-site, that will result in a healthy income for the scheme and guarantee its ongoing success

If you have previous experience as a scheme manager, service manager, care home manager, residential manager, facilities manager or something similar, this could be a great opportunity for you.  

The closing date is Monday 4 May 2026.

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction.

Flexible and hybrid working; many roles support working across our main locations and home

Performance related pay based on shared success

A choice of pension schemes with employer contributions of up to 10%

Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family

Generous holiday, occupational sick pay and paid family leave

Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more

Attractive career development opportunities

  • Innovation

We are creative and fearless in our work.

  • Accountability

We take ownership of our work and lead from the front.

  • Teamwork

We collaborate widely and build supportive environments.

We’re Bromford Flagship LiveWest (BFL), a place-based affordable housing provider supporting almost 300,000 customers across the southwest, central and east of England.

Our purpose is simple and honest: we invest in homes and relationships so that people can thrive. As the UK’s largest provider of new affordable homes, we deliver over 3,000 new homes each year—helping to meet growing demand and build stronger communities.

Why our work matters
The need for safe, affordable housing has never been greater. Rising costs, growing inequality and increasing homelessness are making it harder for people to buy or rent a home. Strong housing associations like BFL play a vital role in providing quality homes and creating opportunities for a better future.

Through place-based working, our teams build progress from the ground up. You’ll find us at the heart of the communities we serve—strengthening neighbourhood relationships, responding quickly to changing needs and planning for the long term.

We’re also a place where people can grow. We give our colleagues the tools and opportunities to build meaningful careers, develop future-ready skills and perform at their best, all within a supportive and inclusive culture guided by our values.

We’re a place for people determined to make a difference.

Bromford Flagship LiveWest. A place to make your own.

We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive.

We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community.

Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.