Housing Enabler - Part Time

Salary Up to £28,000 pro rata + £500 flexible benefits

Location Wolverhampton

The vacancy

Are you passionate about helping people to be the best they can be? If you want to spend your days building relationships, enabling customers to manage their homes and improve their lives - you belong at Bromford.

As a housing enabler, you’ll work closely with residents with learning disabilities helping them to understand their responsibilities, arranging maintenance and offering guidance that empowers them to make the right decisions. This will also involve developing positive relationships with the care providers involved with our customers care and support at our services in Bicester, Banbury and Southam and our care homes in Birmingham.

You’ll be responsible for ensuring the scheme is always in a good state of repair and our customers are safe and secure. It will be your job to stay on top of voids and lettings, making sure that new customers have everything they need and that we provide a high-quality living environment. You’ll work flexibly and be a familiar face in the local community whilst encouraging residents to engage.

We are looking for someone who believes in people and their potential to achieve more. You must be approachable and flexible, willing to have honest conversations that move people to action and have excellent time management skills; being able to juggle conflicting priorities and yet still achieve results.

The role is permanent, working 21 hours per week spread across 3 days (Mon-Fri). You’ll be based at our Wolverhampton office WV10 6TB with travel across Birmingham, Bicester and Banbury. An Enhanced and Adult Barred List DBS check is required.

You will be someone who has:

Experience working with people with learning disabilities and an awareness of difficulties our customers may face
Experience/knowledge within the Housing sector, managing tenancy changes, sign ups, anti-social behaviour and safeguarding.
Experience of working with lots of organisations and professionals including commissioners, care providers and social work teams
Is curious and doesn’t shy away from having difficult conversations
Sees the best in people and has the capacity to coach
Is tenacious and resilient – who does what it takes to achieve the right outcome
Has a track record of being self-motivated, flexible and able to manage their own workload
Is a strong positive contributor even when the going gets tough

The closing date is Wednesday 10 July with interviews taking place Thursday 18 July.

Please note: The advert may close before the deadline if we receive sufficient interest and recommend you complete your application as soon as possible.

About us

We are a housing association- one that owns and provides 46,000 homes for people who can't access market housing; has individual relationships with more than 110,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2030. all of this is only possible because of our 1,800 dedicated colleagues.

We take a simple view that nothing is more important to any individual or a family than their home. It's a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too.

We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive.

Diversity Statement

We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) employer, and are certified by Great Place to Work as one of the UK's Best Places to Work for Women.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.

Great Place To Work Certified

Bromford have been certified as a Great Place To Work (Nov 22 – Nov 23). The 2022 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 89% of our employees where made to feel welcome when they joined us. We are also proud to have been named on ‘UK’s Best Workplaces for Wellbeing’ list, proving that colleague health and wellbeing remains a top priority and that our people are truly at the heart of everything we do.