This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
About the role
Base: Tewkesbury (with travel across Bromford Flagship LiveWest geography including Lichfield, Wolverhampton and Chipping Sodbury)
At Bromford Flagship LiveWest (BFL), our purpose is simple: we invest in homes and relationships so people can thrive. We believe every customer has the right to a home that is safe, secure and warm, and we're looking for an experienced Heating Quality Assurance Engineer to help us deliver on that promise.
Supporting almost 300,000 customers across the South West, Central and East of England, BFL is the UK's largest provider of new affordable homes, delivering over 3,000 new homes every year. Alongside building homes, we're committed to maintaining the highest standards of safety, compliance and customer service.
About the role
This is a fantastic opportunity for an experienced Gas Safe registered heating engineer who is passionate about quality, compliance and raising standards.
Reporting to the M&E Heating Service & Repair Programme Manager, you'll play a key role in ensuring our heating service and repair activities are delivered safely, compliantly and to an exceptional standard. You'll carry out both desktop and on-site quality audits, undertake pre- and post-work inspections, and provide technical support and coaching to help drive continuous improvement across our in-house teams, contractors and partners.
Although based in Tewkesbury, this is a regional role covering our operating areas across Lichfield, Wolverhampton, Chipping Sodbury and the wider Bromford geography, so regular travel is an essential part of the position.
What you'll be doing
As our Heating Quality Assurance Engineer, you'll:
Carry out quality audits and inspections of gas servicing, repairs and installation work.
Ensure all work complies with Gas Safety legislation, industry standards and BFL policies.
Monitor work in progress and completed works, identifying opportunities to improve quality and customer outcomes.
Investigate technical issues and gas-related incidents, supporting corrective and preventative actions.
Provide technical advice and guidance to operational teams, contractors and managers.
Support the delivery of Toolbox Talks, safety briefings and technical updates.
Produce compliance reports and analyse quality and performance data to identify trends and improvements.
Support the development of technical competence through coaching, auditing and training.
Maintain our high standards of health, safety, compliance and customer service.
Work collaboratively with colleagues across the business to continually improve service delivery.
Where operationally required, use your technical expertise to support heating repairs, servicing and installations during periods of increased demand.
What we're looking for
You'll be an experienced domestic heating professional with a passion for doing the job right and helping others achieve high standards.
You'll bring:
Extensive experience installing, servicing, repairing and commissioning domestic gas heating systems.
Strong knowledge of Gas Safety legislation, industry standards and compliance requirements.
Experience carrying out technical inspections, audits or quality assurance activities.
Construction site management experience and a sound understanding of CDM Regulations.
A customer-first approach with excellent communication and influencing skills.
Strong attention to detail and the confidence to challenge poor practice while supporting continuous improvement.
The ability to work independently, manage your own workload and build positive working relationships across multiple teams.
Essential qualifications
You'll hold:
A recognised apprenticeship and NVQ Level 3 (or equivalent) in Plumbing, Heating or HVAC.
Current CCN1 Core Gas Safety qualification.
Gas Safe Registered Person status.
Level 3 Gas Audit qualification.
CMDDA (Fumes Investigation).
Unvented Hot Water qualification.
COCN1 Commercial Gas qualification.
Relevant Health & Safety qualification.
Valid CSCS card (or equivalent).
Full UK driving licence.
Desirable qualifications
OFTEC qualification.
HETAS qualification.
SMSTS qualification.
Additional HVAC or Quality Supervisor qualifications.
Why join BFL?
This is more than a compliance role—it's an opportunity to influence quality across one of the UK's largest housing providers and make a genuine difference to the safety and wellbeing of our customers.
You'll work alongside experienced technical professionals in an organisation that values collaboration, continuous improvement and doing the right thing for customers.
If you're an experienced heating engineer looking to move into a quality assurance and technical compliance role—or you're already working in QA and want a new challenge—we'd love to hear from you.
Benefits
Salary: £45,647.45 per year, with annual salary review
Company van, fuel card,tools, uniform, mobile phone, and tablet
£500 annual personal benefits fund – choose from private medical insurance, dental cover, critical illness cover, or gym membership
27 days annual leave + bank holidays, with option to buy or sell up to 5 days
Pension options with employer contributions up to 10%
Life assurance
Comprehensive wellbeing support for you and your family, including virtual GP access and mental health resources
Retail discounts across a wide range of brands
£30 monthly drinks allowance (pro rata for part-time colleagues)
Enhanced family leave policies, including maternity, paternity, adoption, and carers’ leave
Please note: This role requires regular travel across the Bromford geography. A full UK driving licence is essential. The successful candidate will also be required to complete a Basic DBS check.
Closing date: 24th July 2026
We may close this vacancy early if we receive a high volume of applications, so early application is recommended.
For any queries, please contact the Resourcing Team at recruitment@bromford.co.uk
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction.
What we offer
Regular monthly pay with annual reviews, plus overtime opportunities and a weekly Out of Hours rate when on-call
Performance bonus linked to individual and company results
Fully equipped for the job – company van, tools, fuel card, mobile, tablet and uniform
Drinks card worth up to £30 each month for hot and cold drinks while you’re out on the road
Generous holiday (at least 27 days plus bank holidays), occupational sick pay and paid family leave
Wellbeing support for you and your family, including 24/7 virtual GP access, prescription services, and talking therapies
£500 annual allowance to spend on benefits of your choice, alongside life assurance and a choice of pension schemes with employer contributions up to 10%
Career development through clear pathways, funded qualifications, apprenticeships and paid professional membership fees
The Values
Innovation
We are creative and fearless in our work.
Accountability
We take ownership of our work and lead from the front.
Teamwork
We collaborate widely and build supportive environments.
About us
We’re Bromford Flagship LiveWest (BFL), a place-based affordable housing provider supporting almost 300,000 customers across the southwest, central and east of England.
Our purpose is simple and honest: we invest in homes and relationships so that people can thrive. As the UK’s largest provider of new affordable homes, we deliver over 3,000 new homes each year—helping to meet growing demand and build stronger communities.
Why our work matters The need for safe, affordable housing has never been greater. Rising costs, growing inequality and increasing homelessness are making it harder for people to buy or rent a home. Strong housing associations like BFL play a vital role in providing quality homes and creating opportunities for a better future.
Through place-based working, our teams build progress from the ground up. You’ll find us at the heart of the communities we serve—strengthening neighbourhood relationships, responding quickly to changing needs and planning for the long term.
We’re also a place where people can grow. We give our colleagues the tools and opportunities to build meaningful careers, develop future-ready skills and perform at their best, all within a supportive and inclusive culture guided by our values.
We’re a place for people determined to make a difference.
Bromford Flagship LiveWest. A place to make your own.
Our commitment to equality, diversity and inclusion
We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive.
We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.
We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community.
Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.
You have already applied for this vacancy, please go to your account to see your progress.
Privacy Policy
Bromford Privacy Statement
The following explains how we Bromford Flagship Ltd (Data Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it. Bromford Flagship Ltd which includes Bromford Housing Association Ltd, Flagship Housing Ltd, Bromford Assured Homes Ltd, Bromford Developments Ltd and Bromford Home Ownership Ltd will keep your personal information secure and confidential.
As defined by the General Data Protection Regulation (GDPR) Bromford is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
What information do we collect from you?
We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):
Name, address, email, telephone number
Right to work
CV (if applicable)
Equal opportunities monitoring information (defined as special categories data) - this information is purely for statistical analysis and monitoring purposes
Answers to application questions
Referee information, but we will not contact these without permission from you
Any other information you wish to provide in support of your application
By agreeing to this privacy statement, you are allowing us to form a contract that will mean we can use your details and information presented so that we can assess your suitability for employment with us and carry out our statistical analysis.
When creating an account with us, you need to consent to having emailed job alerts from relevant business areas that you would be interested in, and choose for your details to be searchable by our in-house team for times where we have roles that we feel would suit your skill set that you have not applied for. You need to opt in for both of these options when creating or editing your profile in your candidate account. You are able to change your preference on these at any time.
Why do we collect this information and who do we share it with?
Details you provide in this application:
Will be held on our computer systems and may be downloaded by us
Will be used to deal with your application
Will be made available to us and our processors
Will be used for communication with you regarding the vacancy
Will be used to satisfy legal requirements
Will be used for statistical analysis
Will be held and may be used to contact you about other vacancies
We will store your application data for 24 months after the vacancy has closed. After this period, it will be fully anonymised.
If you are unsuccessful in your application your right to work information will be deleted within one month.
Working with Recruitment Agencies
Bromford may partner with recruitment agencies when you apply for a job with us. When this happens, the recruitment agency may process your personal data as an independent controller. If this is the case we will let you know and you should check the recruitment agency’s privacy notice or privacy policy to make sure you understand how they will process your data.
We collect your data for statistical analysis or to extract it as part of a successful employee process in to our HR/Payroll system.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
Social Login
To continue creating your account, please read the privacy policy and tick the box below
To complete creating your profile with , please read and agree with the privacy policy.
The email used for your profile is not a valid company domain name. In order to
continue to create your profile with you will need to select a profile which uses a company authorised email address.
Cookie Preference Centre
Learn more about what each cookie category does and choose your settings
Cookie policy
Strictly Necessary
Name
__RequestVerificationToken
Duration
Session
Description
Anti-forgery Token
Name
ASP.NET_SessionId
Duration
Session
Description
General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server.
Name
NTX_Cookie_Preferences_Live
Duration
6 Months
Description
Your cookie preferences
Performance / Analytics
Name
_ga
Duration
2 Years
Description
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
Name
_gat
Duration
A few seconds
Description
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
Name
_gid
Duration
1 Day
Description
This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.
Name
NetworxTracking_AdvertClick
Duration
90 Days
Description
Used for tracking if the candidate has already clicked the advert - used for analytics
Name
NetworxTracking_AdvertLoad
Duration
90 Days
Description
Used for tracking if the candidate has already loaded the advert - used for analytics
Functional Cookies
Name
ApplicationIntroductionID
Duration
90 Days
Description
Check to see if the candidate has already read the introduction for the Application
Name
FavouriteVacancies
Duration
30 Days
Description
Store any jobs the candidate has flagged as a favourite
Share Vacancy
Click on any of the buttons below to share this page!