This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
About the role
Contract: Permanent, Full-time Workstyle: Roaming - a mix of homeworking and office visits Contractual base: Tewkesbury or Chipping Sodbury Closing date: Thursday 25 June
We’re looking for a highly organised and customer-focused Sales & Marketing Administrator to support our new homes team.
This is a varied and engaging role where no two days are the same. You’ll play a key part in delivering a smooth and positive home-buying experience — supporting customers, coordinating activity across the team, and contributing to market research, marketing activity and performance reporting. It’s a great opportunity for someone who enjoys working across different tasks, spotting insights in data, and being part of a team focused on delivering great outcomes.
Who this role might suit
This role could be a great fit if you’re currently working in an administrative, sales support or customer-focused role and are looking to broaden your experience. It may also appeal to someone with exposure to marketing, data, reporting or market research who enjoys variety and wants to build a more rounded skill set. If you’re someone who communicates confidently, thrives on being organised, pays close attention to detail and enjoys juggling different priorities, you’ll find plenty of opportunity to grow and develop in this role.
What you’ll be doing
You’ll be at the heart of our sales operation, supporting colleagues and customers at every stage of the journey.
You’ll:
Act as a first point of contact for customer enquiries, providing clear, timely and professional support
Coordinate diaries, meetings and appointments for the sales team
Support the delivery of sales campaigns and marketing activity
Carry out market research to help inform sales and marketing approaches
Maintain accurate records of reservations, exchanges and completions
Update and manage CRM systems, ensuring data is accurate and up to date
Prepare reports, presentations and insights to support decision-making
Work closely with internal teams, solicitors and external partners to keep sales progressing smoothly
Support compliance and governance requirements, ensuring records are audit-ready
What we’re looking for
We’re looking for someone who is organised, proactive and enjoys working in a varied and fast-paced environment.
You’ll bring:
Excellent communication skills and confidence working with a range of people
Strong attention to detail and pride in producing accurate work
A flexible approach and ability to adapt to changing priorities
Experience in an administrative or customer-facing role
Confidence managing data and systems (CRM experience would be beneficial)
A proactive mindset and willingness to take ownership of your work
A collaborative approach and desire to support the wider team
Experience in property sales, housebuilding or conveyancing would be beneficial, but it’s not essential.
What’s in it for you?
At Bromford Flagship LiveWest, we’re customer-driven, ambitious and all-in.
We’ll support you to develop your skills, take ownership of your work, and be part of a team that’s focused on delivering great outcomes for our customers.
Apply now
Please submit your application through our website by Thursday 25 June 2026. Early applications are encouraged as we review throughout the campaign.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction.
What we offer
Flexible and hybrid working; many roles support working across our main locations and home
Performance related pay based on shared success
A choice of pension schemes with employer contributions of up to 10%
Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family
Generous holiday, occupational sick pay and paid family leave
Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more
Attractive career development opportunities
The Values
Innovation
We are creative and fearless in our work.
Accountability
We take ownership of our work and lead from the front.
Teamwork
We collaborate widely and build supportive environments.
About us
We’re Bromford Flagship LiveWest (BFL), a place-based affordable housing provider supporting almost 300,000 customers across the southwest, central and east of England.
Our purpose is simple and honest: we invest in homes and relationships so that people can thrive. As the UK’s largest provider of new affordable homes, we deliver over 3,000 new homes each year—helping to meet growing demand and build stronger communities.
Why our work matters The need for safe, affordable housing has never been greater. Rising costs, growing inequality and increasing homelessness are making it harder for people to buy or rent a home. Strong housing associations like BFL play a vital role in providing quality homes and creating opportunities for a better future.
Through place-based working, our teams build progress from the ground up. You’ll find us at the heart of the communities we serve—strengthening neighbourhood relationships, responding quickly to changing needs and planning for the long term.
We’re also a place where people can grow. We give our colleagues the tools and opportunities to build meaningful careers, develop future-ready skills and perform at their best, all within a supportive and inclusive culture guided by our values.
We’re a place for people determined to make a difference.
Bromford Flagship LiveWest. A place to make your own.
Our commitment to equality, diversity and inclusion
We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive.
We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.
We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community.
Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.
You have already applied for this vacancy, please go to your account to see your progress.
Privacy Policy
Bromford Privacy Statement
The following explains how we Bromford Flagship Ltd (Data Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it. Bromford Flagship Ltd which includes Bromford Housing Association Ltd, Flagship Housing Ltd, Bromford Assured Homes Ltd, Bromford Developments Ltd and Bromford Home Ownership Ltd will keep your personal information secure and confidential.
As defined by the General Data Protection Regulation (GDPR) Bromford is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
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By agreeing to this privacy statement, you are allowing us to form a contract that will mean we can use your details and information presented so that we can assess your suitability for employment with us and carry out our statistical analysis.
When creating an account with us, you need to consent to having emailed job alerts from relevant business areas that you would be interested in, and choose for your details to be searchable by our in-house team for times where we have roles that we feel would suit your skill set that you have not applied for. You need to opt in for both of these options when creating or editing your profile in your candidate account. You are able to change your preference on these at any time.
Why do we collect this information and who do we share it with?
Details you provide in this application:
Will be held on our computer systems and may be downloaded by us
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Will be made available to us and our processors
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Will be used to satisfy legal requirements
Will be used for statistical analysis
Will be held and may be used to contact you about other vacancies
We will store your application data for 24 months after the vacancy has closed. After this period, it will be fully anonymised.
If you are unsuccessful in your application your right to work information will be deleted within one month.
Working with Recruitment Agencies
Bromford may partner with recruitment agencies when you apply for a job with us. When this happens, the recruitment agency may process your personal data as an independent controller. If this is the case we will let you know and you should check the recruitment agency’s privacy notice or privacy policy to make sure you understand how they will process your data.
We collect your data for statistical analysis or to extract it as part of a successful employee process in to our HR/Payroll system.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
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