Salary £57,000
Location Tewkesbury
{Mergefield Value}
{Mergefield Value}

Published

Not Published

Closing

in X days

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

We’re looking for an experienced and driven Healthy Homes Manager to lead our approach to property health and safety across our homes.

You will lead the Healthy Homes team, managing disrepair claims and cases involving property-related health risks, including condensation, damp, and mould (CD&M). You’ll ensure that hazards are effectively triaged, prioritised, and resolved in line with regulatory requirements, including Awaab’s Law.

Leading a team of case handlers and coordinators, you’ll drive high performance, ensure compliance, and put customers at the heart of everything you do.

Join Bromford, part of Bromford Flagship, and become part of a leading housing provider delivering community-focused services across the Midlands and South West — all backed by the scale and ambition of the Bromford Flagship group.


💰 What You’ll Get:

  • £57,000 per year with annual review
  • Company car or cash allowance alternative
  • Annual performance bonus
  • £500/year for private medical, dental, gym, or insurance
  • 27 days annual leave + bank holidays, with buy/sell options
  • Pension Employer contributions up to 10%
  • Life assurance & wellbeing support for you and family
  • Retail discounts
  • Flexible working options available

🔧 What You’ll Be Doing:

  • Lead and develop a high-performing team managing HHSRS hazards, disrepair, and CD&M within challenging timescales
  • Oversee legal disrepair claims, ensuring compliance with protocols, governance, and GDPR requirements
  • Work collaboratively with surveyors and internal teams to assess cases and deliver effective, timely solutions
  • Ensure compliance with key regulatory requirements, including Awaab’s Law and stock condition survey programmes
  • Plan and coordinate surveyor activity to meet demand across disrepair, damp and mould, and stock condition work
  • Drive a proactive approach through root cause analysis, continuous improvement, and knowledge sharing
  • Monitor performance, manage complaints, control budgets, and lead your team to deliver excellent customer outcomes

👍 Why Join Us:

At Bromford Flagship LiveWest, you’ll be part of a forward-thinking, customer-focused organisation where your work has a real impact. You’ll benefit from the scale, ambition, and support of a leading housing group while helping shape services that truly make a difference in people’s lives.


🧩 What We’re Looking For:

Experience & Skills:

  • Experience managing disrepair cases within social housing or property management
  • Proven leadership experience, managing and developing teams
  • Experience handling damp, mould, and condensation (CD&M) cases, including complex or high-risk situations
  • Strong experience in managing customer complaints and resolving complex issues

Technical knowledge:

  • Strong understanding of building regulations and building pathology
  • In-depth knowledge of the Decent Homes Standard
  • Comprehensive understanding of disrepair legislation
  • Working knowledge of housing law and HHSRS assessments
  • Strong understanding of compliance and regulatory frameworks
  • Knowledge of landlord and tenant legislation, including leaseholder consultation

Skills and behaviours:

  • An inspiring and supportive leader who brings out the best in others
  • A clear and confident communicator, able to engage diverse audiences
  • Strong relationship builder, able to collaborate across teams and with external partners
  • A role model for our values, with the confidence to challenge and support where needed
  • Customer-focused, with a commitment to delivering safe, high-quality homes

Qualifications:

  • Housing or construction qualification to Level 4 (or equivalent experience)

Other Requirements:

  • Flexible approach to working, including travel
  • Full UK driving licence
  • Ability to pass an Enhanced DBS and consumer check (arranged by Bromford)

Apply today or get in touch for a quick, informal chat—we’re happy to talk through the role before you apply - recruitment@bromford.co.uk

Please apply early, as we may close the vacancy early if we receive a high volume of applications.

Closing date: 30th April 2026.


 

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction.

Hybrid working, with the flexibility to work across our main locations and home

Performance related pay based on shared success

A choice of pension schemes with employer contributions of up to 10%

Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family

Life assurance of up to 4x annual salary

Generous holiday, occupational sick pay and paid family leave

  • Innovation

We are creative and fearless in our work.

  • Accountability

We take ownership of our work and lead from the front.

  • Teamwork

We collaborate widely and build supportive environments.

Annual allowance to spend on benefits of your choosing, including healthcare plans, dental care, gym membership, travel insurance and much more

Fully funded professional membership [if a requirement of your role]

Continuous learning and development opportunities

We’re part of one of the biggest housing associations in the country, Bromford Flagship. As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive.

We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032.

But we’re only just getting started.

Through place-based working, our people build progress from the ground up. You’ll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter.

And we’ve created a thriving place of our own – giving brilliant people like you the tools and opportunities to build a future. With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our values.

We’re a place for people determined to make a difference.

Bromford. A place to make your own.

We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive.

We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community.

Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.