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in X daysThis is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
About the role
We’re looking for a proactive and well-organised disrepair coordinator to join our team and help manage the legal and operational side of property disrepair and environmental health hazard claims.
You’ll be the first point of contact for formal property disrepair notifications, responsible for managing cases from start to finish in close collaboration with the Disrepair Surveyor and support teams. Your role will ensure that Bromford responds to these cases effectively, within statutory timescales and in line with the Housing Disrepair Protocol.
This position plays a vital role in maintaining the quality and compliance of our homes while protecting customer wellbeing and upholding legal obligations.
Join Bromford, part of Bromford Flagship, and be part of a leading housing provider delivering place-based, community-focused services across the Midlands and South West — backed by the scale, stability, and ambition of the Bromford Flagship group.
What we're looking for
We’re seeking someone with both technical and legal awareness of housing disrepair, ideally with experience in managing similar caseloads. You’ll bring:
Good understanding of disrepair legislation and the Housing Disrepair Protocol
Experience in property repairs and maintenance service delivery
Familiarity with landlord and tenant law, including leaseholder consultation
Strong communication and relationship management skills, particularly when liaising with legal professionals
Ability to interpret and apply legal terminology to casework
Proficiency in Microsoft Excel and general IT/data analysis skills
A collaborative and solution-focused mindset
Legal experience (preferred)
Due to the nature of the role, a Basic DBS check will be required.
Closing date for applications: 6th February 2026
Please apply early, as we may close the vacancy early if we receive a high volume of applications.
If you have any questions or need assistance, please contact the Resourcing team by emailing Recruitment.Team@bromford.co.uk
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction.
What we offer
Annual performance review with bonus linked to individual and company results
Regular salary with annual review, and a choice of pension schemes offering employer contributions up to 10%
Flexible working opportunities, with hybrid working arrangements available for some roles
Generous holiday (at least 27 days plus bank holidays), occupational sick pay and paid family leave
Wellbeing support for you and your family, including 24/7 virtual GP access, prescription services and talking therapies
£500 annual allowance to spend on benefits of your choice, plus retail and lifestyle discounts on shopping, clothing, electronics and more
Paid professional fees for relevant memberships or accreditation
Clear development pathways, professional training, and the chance to grow your career
The Values
We are creative and fearless in our work.
We take ownership of our work and lead from the front.
We collaborate widely and build supportive environments.
About us
We’re part of one of the biggest housing associations in the country, Bromford Flagship. As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive.
We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032.
But we’re only just getting started.
Through place-based working, our people build progress from the ground up. You’ll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter.
And we’ve created a thriving place of our own – giving brilliant people like you the tools and opportunities to build a future. With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our values.
We’re a place for people determined to make a difference.
Bromford. A place to make your own.
Our commitment to equality, diversity and inclusion
We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive.
We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.
We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community.
Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.
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