Scheme Manager

Salary £32,600 per annum

Location Stourport

The vacancy

Contract: Permanent, Full-time
Hours: 37.5 per week (Monday-Friday)
Location: School Gardens, Stourport (DY13 8ES)
Closing Date: Monday 5 January 2026 - Please apply early, as we may close the vacancy sooner than advertised if we receive a high volume of applications.

Are you passionate about creating thriving communities and supporting people to live independently?

As our scheme manager, you’ll lead the way in shaping a welcoming and well-managed environment where customers feel safe, connected, and empowered to enjoy life to the fullest. You’ll match a strong level of care provision with a full timetable of activities that enable our customers to enjoy an active and independent lifestyle, encouraging residents to organise events and activities and run clubs themselves.

We want you to get to know the customers interested in living in our scheme, understanding their circumstances and what they want from their new home. You will need to bring the community into our retirement living scheme, inviting local residents to look around, speaking to community groups, and engaging with local colleges; building relationships that will help bring the community to life.

You will be accountable for every aspect of service provision as well as building maintenance and tenancy agreements and directly manage the facilities co-ordinator. Acting as the main point of contact and a link for care providers, with direct responsibility for their performance and overall contract compliance, you will also be managing budgets and staffing requirements, ensuring we maximise all income and profit opportunities for the scheme.

You’ll be based at our retirement living scheme School Gardens, Stourport (DY13 8ES), the role is subject to an DBS Enhanced and Adult Barred List check.

We want you to be somebody who:

Is ideally an experienced manager from an extra care or retirement living background.
As a proven performer, you’ll enjoy a challenge and have plenty of initiative, as well as lots of ideas
Will meet your targets on time and deliver them to the best of your ability
Is a natural communicator, relationship builder and manager; your desire to provide a quality service right across the community will have future customers flocking to your door
Has high standards and never one to shirk from doing what’s right. You’ll have a passion for improving and enhancing the customer experience
Is confident managing finances and can make the most of the facilities on-site, that will result in a healthy income for the scheme and guarantee its ongoing success

If you have previous experience as a scheme manager, service manager, care home manager, residential manager, facilities manager or something similar, this could be a great opportunity for you.

The closing date is Monday 5 January 2026.

About us

We’re part of one of the biggest housing associations in the country, Bromford Flagship. As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive.

We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032.

But we’re only just getting started.

Through place-based working, our people build progress from the ground up. You’ll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter.

And we’ve created a thriving place of our own – giving brilliant people like you the tools and opportunities to build a future.

With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our DNA (https://www.bromford.co.uk/careers/working-for-bromford/).

We’re a place for people determined to make a difference.

Bromford. A place to make your own.

Diversity Statement
We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.

Great Place To Work Certified
Bromford have once again been certified as a Great Place To Work (Nov 24 – Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK’s Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford.