Senior Support Worker

Salary Circa £29,580 per annum

Location Telford

The vacancy

Location: Woodlands Scheme, Telford (TF7 5QZ) + travel to local schemes
Salary: Circa £29,580 per annum
Contract: Full-time, Permanent
Closing date: Friday 9 January 2026

Make a Real Difference Every Day

Do you have a passion for helping people and the confidence to lead others? We’re looking for a motivated and supportive leader to guide three small teams across our closely located supported housing schemes for homeless young adults and adults with enduring mental health needs. The schemes are all in Telford and are Spring Hill Court, Blews Hill Court, and The Woodlands.

This is a fantastic opportunity for someone with leadership experience or transferable skills who wants to step into a role where they can inspire colleagues, improve services, and make a real difference to customers’ lives.

What you’ll do:

Lead and support around 10 colleagues across three schemes, ensuring services run smoothly and meet customer needs.
Help embed positive ways of working and build trust within teams.
Oversee customer assessments and personalised support plans.
Work with partner agencies to make sure customers get the right help.
Ensure compliance with safeguarding, legal, and contractual requirements.
Keep accurate records and manage day-to-day budgets effectively.

What we’re looking for:

Experience of leading or supervising a team (any sector) OR strong transferable leadership skills.
Ability to motivate and support colleagues through change.
Good organisational and problem-solving skills.
Comfortable working with customers and external partners.
Basic understanding of budgets and compliance (or willingness to learn).
Full UK driving licence and flexibility to travel between schemes.

This role is subject to an Enhanced and Adult Barred List DBS check.

Why join us?

This is a chance to join a supportive, high-performing team where your skills will be valued and your impact will be visible. You’ll be working in a role that’s both challenging and rewarding — helping people stay in their homes and take control of their finances.

We’re a values-led organisation that puts people first — both our customers and our colleagues. If you’re looking for a role where you can make a real difference, we’d love to hear from you.

If you’re ready to make a difference and grow your career with us, apply today!

The closing date is Friday 9 January 2026.

About us

We’re part of one of the biggest housing associations in the country, Bromford Flagship. As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive.

We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032.

But we’re only just getting started.

Through place-based working, our people build progress from the ground up. You’ll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter.

And we’ve created a thriving place of our own – giving brilliant people like you the tools and opportunities to build a future.

With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our DNA (https://www.bromford.co.uk/careers/working-for-bromford/).

We’re a place for people determined to make a difference.

Bromford. A place to make your own.

Diversity Statement
We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.

Great Place To Work Certified
Bromford have once again been certified as a Great Place To Work (Nov 24 – Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK’s Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford.